Is finding the time to train your service technicians a challenge?  Now you can present education when it works for you and your team!  Whether it be during staff meetings or at another time of your choosing, you will have access to these robust education sessions 24/7.

These pre-recorded sessions presented by the QSC Business Coaches are now available to QSC Members, PHCC members and Non PHCC members. Each session covers best practices and tips for how your service technicians can be best able to handle whatever your clients might object to.  Included with this unlimited access are quick reference “Tips to Remember” hand-outs for each session as well. 

Building Blocks of Success
Session titles include:

• “Me” Centric – Mind Shift – Mindset
• Arrive with Style
• Shatter the Ice
• Shoot for the Moon, Land Among the Stars
• Safe Homes are Happy Homes
• Don’t Forget the Icing

To place an order and access training series click here

Overcome Sales Objections – And Learn from Them!
Session titles include:

• Preparation Reduces Resistance
• I Can’t Afford It
• Your Price is Too Expensive
• I Need to Talk to My Partner
• I am Getting Three Bids
• I Need to Think About it

To place an order and access training series click here

Creating Value
Session Dates and Topics:

• V.A.L.U.E.
• Bringing Your Best
• Cultivating the Customer Relationship
•  Words your Customers Hear
• Hear Ye, Hear Ye (Active Listening)
• Stop Telling, Start Teaching

To place an order and access training series click here

 Questions? Please contact Dawn Dalton at [email protected] or (800) 533-7694.