What We Stand For and How We Operate
PHCC’s Mission Statement is the guiding principle of the association:
The Plumbing-Heating-Cooling Contractors Association is dedicated to the advancement and education of the plumbing and HVACR industry for the health, safety, and comfort of society and the protection of the environment.
Core Organizational Values:
- Leadership and innovation
- Professionalism and integrity
- Member focused
- Technical and business expertise
- Career development and education
- Quality installation and service
- Proactive advocacy
Vision:
PHCC will be the leading provider of resources that will enable contractors to become the most profitable, knowledgeable, and technologically savvy plumbing and HVACR professionals.
Our members are guided by the principles of honesty and integrity and follow the highest ethical standards in the industry.
"Pride in Our Past...Faith in Our Future"
Delaware PHCC Code of Ethics
· To consider our trade worthy as affording us distinct opportunities to serve society.
· To improve ourselves, increase our efficiency and enlarge our service, and by so doing attest our faith in the fundamental principles of life, that we profit most who serve best.
· To realize that we are businessmen and ambitious to succeed; but that we are first ethical men, and wish no success that is not founded on the highest justice and morality.
· To make all bids fair to our customer and ourselves and include our overhead expense and a just profit in each instance.
· To use modern engineering methods and insist on high-grade materials and equipment, which are always better for our customer and the public.
· To enter enthusiastically into the association work, to give as well as take, and do our part in elevating the industry.
· To support all progressive moves that are being carried out along the lines of trade extension, standardization and sanitation.
· To conduct our affairs that others in our business will find it wise, profitable and conducive to happiness to emulate out example.
· To follow and execute our work in conformity with the laws of our city, state and of the United States of America.
· To refuse to be a party to any agreement or action that in any way violates the law of our land.
How PHCC Got Started
During the 1880s, the transition from outhouses to indoor plumbing was moving at a rapid pace, starting with better homes and commercial buildings. The burgeoning market for indoor plumbing spurred some gasfitters and other metal workers to specialize in this work.
The true craftsmen sought ways to distinguish those who knew what they were doing from those who didn’t. In 1882, a group of these new tradesmen in New York City banded together to form the Master Plumbers Association of New York. Shortly afterward, a like-minded group joined forces in Brooklyn.
In 1883, the 125 members of the New York group formed the National Association of Master Plumbers (NAMP) to provide the public with a complete, safe and sanitary plumbing system. NAMP was the forerunner of the National Association of Plumbing-Heating-Cooling Contractors (NAPHCC), which later became the Plumbing-Heating-Cooling Contractors–National Association (PHCC).
For detailed histories of PHCC and the PHCC Auxiliary, check out these publications:
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How We Serve our Members
- Attract new talent to the industry
- Promote customer-focused service
- Leverage technology to improve contractor performance
- Offer business education and training for contractors and employees
How our Leadership Serves You
The members of the PHCC National Board of Directors are your trusted stewards—committed to carrying out the association’s mission on your behalf.
How our Staff Serves You
The PHCC staff team is dedicated to exceeding your expectations for value and service!
PHCC Antitrust Statement
The purpose of this organization is to promote the business of Plumbing-Heating-Cooling Contractors—National Association (PHCC). PHCC, the association, includes the enhanced service groups (Construction Contractors’ Alliance, Quality Service Contractors and Union-Affiliated Contractors), the PHCC National Auxiliary, Association Executives Council and the PHCC Educational Foundation.
PHCC is not intended to, and may not, play any roll in the competitive decisions of its members nor in any way restrict competition. Antitrust compliance is the responsibility of every member of the association. The following rules are applicable to all association activities. They apply to all activities of the association, as well as all oral and written communications, including e-mails.
- No association meeting, committee, or activity will be used to bring about an agreement, whether formal or informal, among competitors with regard to prices, terms or condition of sale, sales and promotions, distribution, volume of production, territories, or customers.
- No association meeting, committee, or activity will include any discussion whatsoever of actual prices, costs, or any other terms of competition. No information on such subjects will be exchanged or discussed without prior approval of counsel.
- No association meeting, committee, or activity will include any discussion which might be construed as an attempt to prevent any business entity from gaining access to any market or customer for goods or services, or to prevent any business entity from obtaining a supply of goods or otherwise purchasing goods or services freely in the market.
- All members are expected to comply with these standards in informal discussions at the site of any association meeting.