Make sure to re-watch this recent webinar presented ...
Does anybody have experience with a Company called "CSR On Demand". They offer after hours call taking as well as software to ensure all the right information is gathered and delivered to the customer who is calling to schedule service. Our office staff ...
Hi John, You can find it here: http://community.phccweb.org/communities/community-home/librarydocuments/viewdocument/?DocumentKey=ce2cd723-2800-4a76-ab8c-381443f51531 Please let us know if you have trouble accessing it. ------------------------------ ...